Questions? Call (866) 870-1251 or select an item below
About Shops A La Carte
What is Shops A La Carte?
What type of survey form comes with my mystery shop?
Can I create a customized form?
How do I find my product?
What if I can’t find a product that matches my business or needs?
My Account
How do I track my order?
I forgot my password
Pricing and Billing
How much does a standard mystery shop cost?
I have a question on my charges.
Why is there a surcharge for locations in Nevada?
I need a copy of my receipt/invoice.
Privacy Policy
I have a location in Canada. Can I use Shops A La Carte?
Does selecting an evening/night time range increase the price?
I have a location outside of the United States. Can I use Shops A La Carte?
Procedure and Processing
Can I have the data from my report?
How soon will I get my emailed report?
How will I receive my results?
How soon will my location be shopped?
How do I use a coupon?
Additional Support
What if I have a question not listed here?